Data Entry Supervisor Resume

Contact Information:

Objective:

An accurate and detail oriented with the ability to work in a fast paced environment looking for position in well-reputed company

Computer Skills:
MS Word, MS Excel, MS PowerPoint, MS Outlook, Windows, Lotus123 and Notes, Customer service/Communication skills and Data entry

Professional Experience:

Data Entry Supervisor
Staples Inc. Framingham, MA 2003-present

Supervise Tax Exemption Data Entry Group of 6-11 associates. Perform the daily monitoring of the processing levels.
Compile key metrics and statistics and analyze team performance. Emphasis on teamwork, positive, motivation and achieving results
Lead the team to reduce the work load from one week back load to 24 hours turnaround by setting goals and expectations and thorough constant process improvement.
Backup supervisor for the other groups within the Tax Exempt Department

Accounts Payable -Data entry clerk
ABC Consultancy, TX, USA, April-1997-2003

Reviewed and processed expense invoices for Staples accounts payable department.
Processed Staples charge account applications, by verifying eligibility and entering the account information into the Marketing database in the Marketing Services Department at Staples.
Liaison between our customers and the credit card provider, if additional information was needed
Maintained control of the applications sent to SPS (Sears Staples Credit Card Provider) by the daily reconciliation of the transmittal of credit applications to Sears.
Data entry of employee time sheets and various administrative duties, working alone with no supervision, and meeting the monthly deadlines

Education:

Bachelor in commerce, Mebay Community College, March-1997
Fluent in Italian and competent in Spanish